Client Rights
- To have any and all client record information kept confidential according to federal and state laws and regulations.
- To have access to your client record according to ADDS policies and procedures.
- To be able to examine and to discuss with ADDS staff the program’s policies and procedures.
- To expect equal treatment according to ADDS statement on equal rights for treatment services.
- To expect any reasonable accommodation for receiving treatment services because of a physical or mental disability.
- To have access to any relevant ADDS service regardless of your ability to pay.
- To be afforded the highest standards of human dignity, consideration and respect.
- To expect meaningful, relevant, ethical and professional treatment services utilizing evidence based practices.
- To have these services provided in a pleasant atmosphere and in language easily understandable.
- To be referred to other programs and services when ADDS is unable to provide services according to your assessed needs.
- To be free from any type of sexual harassment or threatening circumstances.
- To discuss concerns, opinions or recommendations for the provision of treatment services with your assigned counselor. To pursue this discussion with the counselor’s supervisor when dissatisfied with the previous counselor discussion.
- To file a grievance when you believe your rights have been violated.
Client Responsibilities
- To provide to the counselor all information that is needed for a comprehensive clinical assessment of your substance use and related needs.
- To participate with the counselor and relevant other persons in the establishment of a treatment plan which would accurately present strategies to address life problems and which could be expected to be effective.
- To pursue the treatment plans goals and objectives which are established and to make known to the counselor any information including substance use and change in legal status that directly affects treatment goals and objectives.
- To revise as necessary any treatment strategies that would provide an improved means to goals and objectives.
- To be present and on time at any scheduled sessions with ADDS staff or, without exception, notify staff prior to absence or delay.
- To pay ADDS for services beforehand or at the time of any ADDS service unless other prior arrangements have been made and approved.
- To keep confidential any information regarding other clients according to the same federal and state laws and regulations required of ADDS staff.
- To have no contact or predatory association with another client that takes advantage of the other client either sexually, financially or in any other unethical manner.
- To recognize that the client rights apply to all clients, afford those rights to the other clients and see that others do the same.
- To refrain from bringing any weapons or illegal substances onto ADDS campuses.
- To follow through on additional written responsibilities which are specific to a level of treatment and/or your circumstances and are signed by both you and your counselor.
- To accept the consequences should you fail to uphold these responsibilities.
If you believe your rights have been violated, please contact the Associate
Director for Treatment Services, Nicolas Foss, MS, IADC, BACC, ICGC-II, or in his absence,
Dan Kenel, MS, IADC Executive Director at 319-753-6567.